ISSN No : 2319-7935 (Print)
2319-7943 (Online)



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Article Name :
TO STUDY THE FACILITIES AND AMENITIES OFFERED FOR A SINGLE LADY TRAVELLER IN THE FIVE STAR AND MIDSCALE HOTELS IN MUMBAI AND PUNE
Author Name :
RASIKA GUMASTE AND SUNITA BORKAR
Publisher :
Ashok Yakkaldevi
Article Series No. :
ISRJ-93
Article URL :
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Abstract :
The success of hotels largely depends on how much more they can offer to their guests. The rising number of women travellers over the world has made the Luxury Hotels create the special services for them. The Women Friendly Frills have become an international trend and since the last decade the hotels in India are also gearing up to tap this clientele. Some hotels have full- fledged floors, whereas others have single lady rooms. The preferences or inclination for facilities and amenities differ according to the gender. Not many hotels cater to this gender preferred services. The research article tries to focus on women friendly facilities and the preferences of the women clientele to stay in these hotels. The findings of the study suggest that comfort, safety and security are the main factors that women guests want in a hotel. The facilities for single lady traveller in India are catered by top-end hotels only; the midscale hotels offer very few women friendly facilities.
Keywords :
  • single lady traveller (slt)
  • lady butler
  • women friendly frills
  • facilities, amenities
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